101 Elementor General

Course Request Form.

You will be contacted with details regarding the course.

Course Request Form.

You will be contacted with details regarding the course.

Community Connections Encourages Alaskans to Support Local Non-Profits Through   Pick.Click.Give.

As the Permanent Fund Dividend (PFD) application season opens, Community Connections is excited to remind Alaskans about the opportunity to support local non-profits through the Pick.Click.Give. program. This initiative allows residents to donate a portion of their PFD to causes they care about, making a significant impact on the community.

Community Connections is proud to be a part of this program and encourages everyone to consider making a donation. Every contribution, no matter the size, helps us continue our mission in providing individualized, customer-guided supports that encourage independence, community belonging and quality of life.

The Board of Directors meets monthly. Members of the community are welcome to attend to share comments or ask questions.

Next Meeting

Date: Wednesday February 19

     5:00 pm      Opportunity House Board Meeting
     5:30 pm      Community Connections Board Meeting

Location: Community Connections office (721 Stedman Street) and Videoconference (Zoom

To Join by videoconference the Zoom Link will become active on the scheduled day here: Zoom Link (ON)

If you would like to join by phone, please contact 907-225-7825.

Schedule

Community Connections monthly board meeting

Board Packets

The Board of Directors meets monthly. Members of the community are welcome to attend to share comments or ask questions.

Next Meeting

Date: TBA

     5:00 pm      Opportunity House Board Meeting
     5:30 pm      Community Connections Board Meeting

Location: Community Connections office (721 Stedman Street) and Videoconference (Zoom

To Join by videoconference the Zoom Link will become active on the scheduled day here: Zoom Link (OFF)

If you would like to join by phone, please contact 907-225-7825.

Schedule

Community Connections monthly board meeting

Board Packets

How We Measure Outcomes

At Community Connections we strive for a high quality of services and continuous improvement. By evaluating and measuring our progress we are able to reflect on the areas of strengths as well as the areas we need to improve upon.

The Performance Improvement Team provides ongoing support for the continuous quality improvement activities. The team is responsible for collecting data, identifying, monitoring and analyzing performance indicators and outcomes measures. They make recommendations on performance improvement, and take action if necessary to support performance improvement goals.

What Outcomes Do We Measure?

Community Connections recognizes that in order to develop a strong Performance Improvement Plan with measurable outcomes, we must gather input from persons served, employees, joint service providers and the community. The team analyzes customer and staff surveys, customer data, incident reports, financial and HR reports, performance improvement reports and outcomes management processes.

Analysis will begin with areas that are considered highest priority and problem prone or have occurred unexpectedly with serious consequences which require more in-depth analysis. Examples that would require priority analysis include staff and customer injuries, medication errors, crisis services, and accessibility.

Celebrating 39 years of changed lives

Everyone has the right to live in the community of their choice.

That’s why we’re here. Our services help with developing independence, learning new skills and living in the community of one’s choice.

We serve individuals with developmental disabilities, adults with physical disabilities, elders, very young children who are developmentally delayed or at risk, and children with behavioral health needs.

We are a nonprofit human service organization, and have served southern southeast Alaska for over 30 years.

early-learning-program

Early Learning Program

For families of children aged birth to three years with developmental delays or who are “at risk” of developing delays.

childrens-mental-health

Children's Mental Health

Comprehensive mental health services for children and their families in the home and community.

senior-and-disability-services

Senior & Disability Services

For individuals with developmental disabilities and seniors who require assistance to remain in their community of choice and with achieving their life goals.

Course Request Form.

You will be contacted with details regarding the course.

Take a Look at our Social Media Presence

See what’s happening on Facebook,  X,  YouTube and Instagram by Clicking on the badges below! Peruse Facebook on the right for a quick look at whats happening!

Facebook-f X-twitter Youtube Instagram

Lets Help Each Other Together

2024 - The 12th Annual Holiday Sock Drive

Thank you to all who donated and worked hard throughout the years on our annual Holiday Sock Drive! We received many donations with the help of great partners in town. Click here to see what you can do to help out!

With your support we have continued to make a difference in the lives of children, seniors, and adults with disabilities. We have been able to serve many, many individuals throughout our programs in Ketchikan and on Prince of Wales Island. Donations truly brighten the days of those in our community. From cash contributions to donated clothing, hand-knitted hats and homemade cookies, each of these items bring joy to those in need. We are grateful for your partnership! Here is a video highlighting 2024’s drive!

2022 - The 10th Annual Holiday Sock Drive

Thank you to all who donated and worked hard this holiday season to make our 10th annual Holiday Sock Drive a success! We received more donations than ever before, and we formed incredibly beneficial partnerships with other organizations in town.

With your support we have continued to make a difference in the lives of children, seniors, and adults with disabilities. In total we were able to serve 200 individuals throughout our programs in Ketchikan and on Prince of Wales Island. Donations truly brightened the days of those in our community. From cash contributions to donated clothing, hand-knitted hats and homemade cookies, each of these items brought joy to those in need. We are grateful for your partnership!

Our Mission

Ever wondered “what does Community Connections actually do?”

Here’s what we do – and why.

Read our

35th Anniversary Report

  • Success stories about the people we serve
  • A message from our Executive Director and Board President
  • Thank you to our donors
  • Our Mission, by-the-numbers
See the report
35th Anniversary Report
Text graphic about Ketchikan Cares Crisis Line

Are you in crisis?

Ketchikan CARES is available to anyone in the community of Ketchikan who may be experiencing mental health difficulties like depression, anxiety, bullying, abuse, suicidal ideation and school stress.

Call now
There have been many times as a single mom I have felt so alone. The ELP staff have always been a great comfort to me during those times, sharing information and reminding me that I'm not alone. They offer advice, solutions and goals that are so helpful. My daughter and I both look forward to their visits so that we can show what new things have been accomplished since the last visit.
Parent
ParentEarly Learning Program
My son’s counselor is very sensitive and insightful and has made such a strong connection with him. She has helped him see things about himself that he needed and made him face his own imaginings in a way that made him a more whole and deeper person. She has been kind to my son and to me in the truest sense of the word.
Parent
ParentChildren's Mental Health
My support staff helps me grocery shop and has been teaching me how to cook. He helps show me how to pick greens off of the beach so that I could give them to grandma and other elders. He is helping me to stay out of trouble. I also want to say he helps me to not get really angry, to just talk to people and tell them my feelings.
Community member
Community memberSenior & Disability Services

The 2024 Annual Holiday Sock Drive!

Click The Socks Above To Donate!

Sockevolved2

Community Connections Donation Panel

You can make a donation to Community Connections by clicking one of the options below.
Each button will open a window that takes you to Paypal and allow you to enter your information.
You can just click a specific amount, or you can apply your donation to a specific department or fund, such as the Holiday Sock Drive.

General Orientation

Learn about agency history, who we are and what we do, the organizational structure, our mission, the core values, culture, confidentiality, required reporting, and incident reporting.

New employees of Community Connections are required to  attend the agency’s General Orientation, generally happening once every two months, depending on the amount of new hires.

First Aid/CPR for CC Employees  FREE
First Aid/CPR for CC Contractors $30.00
First Aid Only $50.00
CPR Only $50.00
First Aid/CPR Combined $80.00

First Aid / CPR

Community Connections offers classes to our employees, contractors and the public. First Aid and CPR certification is a requirement of most Community Connections job positions. As such, the agency provides certified trainers who conduct American Red Cross First Aid/CPR classes on a monthly basis.

To sign up for a class contact your local Community Connections office.

The Standard : This portal is your online access to the administration of your retirement plan.

All employees

401k: Eligible to make contributions upon hire. After 1 year of service and 1,000 hours, eligible to receive employer match; 100% of the first 6% of an employee’s contribution. You will have a 100% vested and non-forfeitable interest in your account after 5 years of vesting service.

403b: Eligible employees can make elective deferrals upon hire. There is no employer match. You will have a fully vested and non-forfeitable interest in your account immediately.

Contact HR to complete paperwork.

Roth contributions allow you to contribute on an after-tax basis. Elective Deferral contributions allow you to contribute on a pretax basis, before federal income taxes are deducted.

Community Connections 401k Education Site
Access to your plan account, 401k calculators and retirement tools

401K Plan Highlights
(Effective 1/1/2024)

401k Summary Plan Description (Effective 1/1/2024)

401k Summary Annual Report (Plan year ending 12/31/2022)

Retirement Privacy Notice

401k Investment Changes Notice (Effective 01/2018)

401k Qualified Default Investment Alternative (Effective 1/1/2024)

401k Fee Disclosure Notice (Effective 10/14/2023)

403b Plan Summary (Effective 1/1/2012)

403b Universal Availability Notice (Effective 1/1/2024)

Flexible Discretionary Match Notice (Plan Year Ending 12/31/2023)

Investment Change Notice (Effective 11/28/2022)

Investment Change Notice (Effective 2/27/2023)

Investment Change Notice (Effective 12/4/2023)

Investment Merge Notice (Effective 2/16/2024)