General Orientation

Learn about agency history, who we are and what we do, the organizational structure, our mission, the core values, culture, confidentiality, required reporting, and incident reporting.

New employees of Community Connections are required to attend the agency’s General Orientation, generally happening once every two months, depending on the amount of new hires.

First Aid / CPR

Community Connections offers classes to our employees, contractors and the public. First Aid and CPR certification is a requirement of most Community Connections job positions. As such, the agency provides certified trainers who conduct American Red Cross First Aid/CPR classes on a monthly basis.

To sign up for a class contact your local Community Connections office.

First Aid/CPR for CC Employees  FREE
First Aid/CPR for CC Contractors $30.00
First Aid Only $50.00
CPR Only $50.00
First Aid/CPR Combined $80.00

Relias Learning

Community Connections provides employee training as a means to help employees develop and/or enhance their professional skills and to assist them with their career development goals.

As part of our commitment to employee training and development, Community Connections provides online courses from Relias Learning within Elevate, a learning management system (LMS). Relias Learning provides a library of professional courses on a variety of behavioral health and human service topics.

Relias Learning Login for Community Connections

There may be classes that are required for particular positions. If a class is required, hourly employees will be provided with time on shift to complete the coursework. For salary employees the time may be included as part of your work week.

Employees are encouraged to utilize the database of classes to enrich their work with clients. There are many classes available and employees are encouraged to provide information to their supervisor about classes they complete.


The Mandt System is a comprehensive, integrated approach to preventing, de-escalating, and if necessary, intervening when the behavior of an individual poses a threat of harm to themselves and/or others. The focus of The Mandt System is on building healthy relationships between all the stakeholders in human service settings in order to facilitate the development of an organizational culture that provides the emotional, psychological, and physical safety needed in order to teach new behaviors to replace the behaviors that are labeled “challenging”.

All Children’s Mental Health employees, who will provide sole supervision for a child, will receive MANDT Training within their first six months of hire and annually thereafter. Additionally, any other agency employee who will be working with a customer, having a behavioral plan developed by a licensed professional, will also be trained in MANDT.


Lynda is a leading online learning company that helps anyone learn business, software, technology and creative skills to achieve personal and professional goals. Through a Community Connections subscription, employees have access to the Lynda video library of engaging, top-quality courses taught by recognized industry experts.

Work-Related Learning
The training must be approved by the supervisor as necessary to the employee’s position to be considered paid work time.

Voluntary Learning
If a license is available, an employee may choose to take other training courses on their own time. Ask your supervisor, or tech support for a login.

Annual Employee Update

All Community Connections employees play an important role in our success. The quality of supports our organization is able to provide makes a positive impact in our communities. For our organization to be consistently successful, we must all stay in compliance with the ethical, legal and reporting responsibilities of the organization.

The Annual Employee Update covers such things as client safety, reporting requirements, health and safety, workplace practices and program specific procedures.

Employees are required to take compliance training:

  • When first hired
  • Once a year (refresher/annual training)
  • Change in job duties (if warrants additional training)